Seaport Quality Assurance Plan

Task Order Awards

Quality Assurance Plan

Adnet  is a externally appraised SEI-CMMI 1.2 Maturity Level 2 company. The model forms the core of our quality assurance system which is supplemented and complented by PMP processes in project management, CMMI ML 3 processes in software development and CMMI for Services and ITIL in service delivery task orders. Our projec team including project and program managers  are trained ikn these model manage the tasks and control the quality.

Our QA Manager will support the program without any cost to the Government. The QA Manager will use our TPM system to monitor and continually conduct internal Quality Audits on various TO teams. A detailed QC Plan will be drawn before the start of the project and will be continually adhered to. We will integrate the proposed quality assurance (QA) function with day-to-day quality control (QC).

Quality control

In order to ensure quality of services and compliance, the Team will use an established set of standards and processes with which all team members agree to conform. The principles of these two important elements are established first in the subcontracting agreements, and, finally, in the QC Plan. Our standard TO management processes and risk mitigation strategies will be used to measure subcontractor performance. In addition, Adnet will survey the team members on a semi-annual basis to determine the team’s performance and to invite recommendations to improve the in-place organizational structure and management processes. This will be supported by our in-place Service Level Agreement (SLA).

Ability to monitor and maximize quality: As detailed earlier, our PMO will house a full-time QC Manager at no cost to the Government. The QC Manager along with other technical specialists (included on a TO requirement basis) will constitute a Quality Control Team (QCT). The QCT will continually monitor the performance against the Acceptance Criteria, conduct internal audits continually, identify the root causes of variances from the Acceptance Criteria and work with the concerned TO team members to eradicate them. As most of the TOs on the Seaport-e contracts will be Performance Based, we will use our proven EVM system to monitor and maximize quality.

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